Effective Date: 2025-03-20
Last Updated On: 2025-04-10
Welcome to Tubly Downloader! These Terms of Service ("Terms") govern your access to and use of Tubly Downloader ("Service"), including our app, website, and related services provided by Tubly Downloader ("Company"). By using the Service, you agree to these Terms. If you do not agree, you must not use the Service.
For the purposes of these Terms:
For additional terms related to the use of the Tubly Downloader software, please refer to our End-User License Agreement (EULA) at EULA.
Tubly Downloader provides a browser extension and associated services with premium features available to users who purchase a valid subscription ("Subscription"). Limited functionality is also available to non-paid users.
All users, regardless of subscription status, must comply with these Terms and the EULA.
If you need assistance or have questions about the Service, contact us through:
We strive to respond promptly and resolve your concerns.
We reserve the right to modify our fees and pricing structure for any or all aspects of the Service at any time in our sole discretion. Any fee changes will be communicated to active subscribers via the Service or email at least 14 days before the changes take effect.
If we change the fees applicable to your subscription, such changes will take effect at the beginning of your next billing cycle following proper notification. By continuing to use the Service after fee changes take effect, you agree to pay the updated fees.
In the event of any billing disputes, please contact our support team promptly.
All subscriptions to the Service automatically renew at the end of the applicable subscription period, unless canceled by the User prior to the renewal date. You authorize us to charge your payment method for the renewal term at the then-current rate. By purchasing a subscription, you acknowledge and agree to these automatic renewal terms.
Users can cancel their subscription at any time through the Stripe customer portal (Stripe is our payment processing provider). Canceling a subscription stops its auto-renewal but does not end access to the Service for the remainder of the current billing period.
Users may update their subscription plan at any time through the Stripe customer portal. The following conditions apply to plan changes:
We consider refund requests on a case-by-case basis. To request a refund, please contact our support team within 7 days of your purchase.
When evaluating refund requests, we consider factors such as service usage history and the reason for cancellation. We reserve the right to approve or deny any refund request at our sole discretion.
If we approve your request, the following will occur:
Note that submitting requests outside our eligibility criteria may result in denial and could be flagged as abusive behavior, potentially limiting your future access to the Service.
We strongly encourage users to contact our support team directly before initiating any payment disputes with Stripe or your credit card company. Direct communication with our support team often leads to faster and more satisfactory resolution of issues. If a dispute is raised via Stripe, the Company will respond within 10 business days.
The Service offers a free trial to eligible new users. The following terms apply to the free trial:
New users may be eligible for a free trial upon account creation. Free trials allow users to evaluate the service with full access to all features for a limited time and with certain usage limits.
The following eligibility restrictions apply:
The following conditions apply at the end of the free trial period:
Any misuse or abuse of the free trial, such as creating multiple accounts to claim additional trials, may result in immediate termination of access to the Service without refund or further notice.
Users must comply with the rules and guidelines outlined in the EULA, including restrictions on:
For detailed software licensing terms and additional prohibited activities, refer to the EULA at EULA.
You acknowledge that you are solely responsible for all content you create, download, or otherwise access through the Service, and for ensuring your use complies with all applicable laws, including copyright and intellectual property laws.
The Company reserves the right to terminate or suspend access to the Service, with or without notice, in the following circumstances:
Upon termination, the User must cease all use of the Service.
Users are responsible for ensuring that their use of the Service complies with all applicable local, national, and international laws, including but not limited to copyright laws and restrictions on downloading protected content. The Company is not responsible for User violations of third-party rights.
We respect the intellectual property rights of others and expect our users to do the same. The following policies govern copyright matters when using our Service:
In accordance with the Digital Millennium Copyright Act ("DMCA") and other applicable laws, we have adopted a policy of terminating, in appropriate circumstances and at our sole discretion, access to the Service for users who are deemed to be repeat infringers.
ANY USER FOR WHOSE MATERIAL WE RECEIVE THREE GOOD-FAITH AND EFFECTIVE COMPLAINTS WITHIN ANY CONTIGUOUS SIX-MONTH PERIOD WILL HAVE THEIR ACCESS TO THE SERVICE TERMINATED.
Some third-party video platforms may block a user's IP address or account if they detect extensive misuse or policy violations. The Service will not be held responsible for any such blocks or restrictions resulting from user behavior.
The Service complies with applicable export control and trade sanctions laws. Users in regions under embargoes or restrictions may not be permitted to access the Service. It is the user's responsibility to ensure their use of the Service does not violate such laws.
The Service may contain links to third-party websites, services, or resources that are not owned or controlled by the Company. We do not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access any third-party website, service, or content through the Service, you do so at your own risk and agree that the Company will have no liability arising from your use of or access to any third-party website, service, or content. You further acknowledge that these Terms and our Privacy Policy do not apply to any third-party websites or services. We encourage you to review the terms and policies of any third-party websites or services that you visit.
We retain a separate Privacy Policy that explains how we collect, use, and protect your personal information. Your use of the Service constitutes acceptance of our Privacy Policy, which can be found at Privacy Policy.
These Terms are governed by and construed in accordance with applicable laws, without regard to conflict of laws principles.
Disputes arising from or related to this Agreement will be resolved through binding arbitration conducted under the rules of a recognized arbitration association. If arbitration is not permitted under applicable law, disputes will be submitted to the jurisdiction of courts of competent jurisdiction.
The User agrees to waive any objections to the jurisdiction and venue of these arbitration proceedings or courts, except where such waiver is prohibited by mandatory local law.
YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and the Company agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
The Company reserves the right to modify these Terms at any time. Significant changes will be communicated through the Service or email. Continued use of the Service indicates acceptance of updated Terms.
THE SERVICE AND ANY OTHER SERVICE AND CONTENT INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICE ARE PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND. WE DISCLAIM ANY AND ALL WARRANTIES AND REPRESENTATIONS (EXPRESS OR IMPLIED, ORAL OR WRITTEN) WITH RESPECT TO THE SERVICE AND CONTENT INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SERVICE WHETHER ALLEGED TO ARISE BY OPERATION OF LAW, BY REASON OF CUSTOM OR USAGE IN THE TRADE, BY COURSE OF DEALING OR OTHERWISE.
WE DO NOT WARRANT THAT:
IN NO EVENT WILL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) RESULTING FROM ANY ASPECT OF YOUR USE OF THE SERVICE, WHETHER SUCH DAMAGES ARISE FROM:
THESE LIMITATIONS ALSO APPLY WITH RESPECT TO DAMAGES INCURRED BY REASON OF OTHER SERVICES OR PRODUCTS RECEIVED OR ADVERTISED IN CONNECTION WITH THE SERVICE. SOME JURISDICTIONS DO NOT ALLOW SOME LIMITATIONS OF LIABILITY; THEREFORE, IN SUCH JURISDICTIONS, SOME OF THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU OR BE LIMITED.
ANY CONTENT OBTAINED THROUGH THE USE OF THE SERVICE IS OBTAINED AT YOUR OWN DISCRETION AND RISK. YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR OTHER DEVICE OR LOSS OF DATA THAT RESULTS FROM SUCH CONTENT.
IN CASE OF GENERAL DISSATISFACTION WITH THE SERVICE, YOUR PRIMARY REMEDY IS TO TERMINATE YOUR USE OF THE SERVICE, SUBJECT TO THE REFUND POLICY IN SECTION 5 AND ANY NON-WAIVABLE RIGHTS UNDER APPLICABLE LAW.
If any part of these Terms is deemed invalid, the remaining provisions remain enforceable.
These Terms constitute the entire agreement between the User and the Company regarding the Service, in conjunction with the EULA.
Neither party shall be liable for any failure or delay in performance under these Terms due to causes beyond reasonable control including, but not limited to, acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.
These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you but may be assigned by the Company without restriction or notification.
No failure or delay by either party in exercising any right under these Terms shall constitute a waiver of that right. No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.
You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service, including, but not limited to, your User contributions, any use of the Service's content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Service.
Users may request account deletion at any time by contacting support through the methods provided in Section 3. Upon account deletion, we will:
By requesting account deletion, you acknowledge these consequences and agree that certain information may be retained as described above.
The following provisions of these Terms shall survive termination or expiration: all provisions regarding ownership, intellectual property rights, limitation of liability, disclaimers of warranties, indemnification obligations, and any provisions that, by their nature, should survive termination of these Terms, shall survive any such termination.
By using the Service, you acknowledge that you have read, understood, and agreed to these Terms. For additional terms related to the use of the software, please refer to the EULA at EULA. For questions, contact support: